Which conflict management strategy involves using a neutral party?

The strategy that involves using a neutral party is known as third party intervention. This approach is utilized in conflict management when the parties involved are unable to resolve their differences on their own. A neutral third party, such as a mediator or arbitrator, helps facilitate a dialogue, encourages understanding between the conflicting parties, and assists them in exploring potential solutions. The objective is to find a mutually agreeable resolution, often through a structured process that promotes communication and addresses underlying issues.

This method is particularly effective in situations where emotions are high and impartiality can provide a safe space for resolution. The presence of a neutral party can help de-escalate tensions, foster cooperation, and lead to more sustainable outcomes that consider the interests of all parties involved.